Shipping policy

The available shipping methods, cost and estimated delivery time are displayed at checkout before you complete your order, based on the destination and the items in your cart. Any free shipping is also displayed at checkout.

Orders placed by 15:00 on a working day are dispatched the same day. Products marked for delayed dispatch are excluded. For shipments outside Greece or with a specific courier, same-day collection by the carrier may not be possible.

Typical delivery times are 1–2 working days within cities in Greece and 2–5 working days for remote destinations. International Express shipments usually take 2–3 working days. These times are estimates and depend on the destination and the carrier.

When your order is dispatched, you will receive an email with the tracking details. Collection is also available from our store at 3G Pellis Street, Chalandri, during opening hours.

Any customs duties or other charges upon arrival in the destination country are payable by the recipient. If incorrect recipient details, inability to contact the customer or rerouting attributable to the customer results in additional transport costs, these costs are payable by the customer.

For information: crm@izyshoes.gr — (+30) 211 800 2431.